If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 4 days. We will also notify you if your refund is approved. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Please note unless the description states otherwise our shoes are not waterproof. Please be advised that due to the nature of the highly beaded decoration/sequins/jewels of some products, some beads and trims will become loose during normal wear and tear and are not a manufacturing fault. ![]() Please do not send your purchase back to the manufacturer. Additional non-returnable items: - Gift vouchers - Sale items To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. ![]() To be eligible for a return, your item must be unused and in the same condition that you received it. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
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